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Copyright © Spectrio 2019
Cricket Wireless Radio
Radio Customized For You

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Ways to get your music


CRICKET IN-STORE RADIO

Monthly Service: $17.99 per month per location
Media Player: $199

*Requires 12 month service agreement
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Sound Systems and Installation

We offer turn-key sound system equipment and installation or, if you want just the equipment we offer several equipment only packages.
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Program

Want to know the details? This is the place to look for stations, pricing, types of equipment, etc...

New Clients

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Existing Clients

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Advantages of Cricket Wireless Radio


Ambiance

Give your business a break from the silence. Your Cricket Radio stations are created and jointly managed with Cricket Corporate to provide a customized audio environment for your customers. The stations are refreshed with new music quarterly.
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Brand Exclusivity

You know that awkward moment when a competitor's ad plays inside your business? Spectrio customers don't! Only Cricket messages will play on your station.

Licensing Compliant

You can relax knowing that all licensing issues and legal requirements are managed entirely by Spectrio. All you have to do is set up and use your station; there is no need for you to negotiate with content publishers.
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Control & Customization

Using our web-based GRRID software, you can switch between Cricket approved stations to fit your needs and tastes. You can also view the status of your players, your playlist and messages that are currently playing
Learn more...

Technology

Our Media Player connects to any working amplifier and is simple and easy to connect in minutes. The player does not actively stream during the day saving valuable bandwidth. It does not use satellites so there is nothing to mount on the building and no worries of interrupted service due to bad weather. This high quality digital audio player offers customization and control, as well as a being customer and employee communication tool.
Learn more...

Installation and Repairs

We facilitate service and repairs, including full installations and designs throughout the United States, Canada, and the rest of the globe. Click below to order installation.
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Contact Us



SALES
To add new service or existing locations, contact:
Mary Barker: (813) 565-1235 | maryb@spectrio.com

CUSTOMER CARE & TECHNICAL SUPPORT
Toll-Free: (800) 584-4653
Ext. 2 - Tech Support
Ext. 3 - Billing & Accounting

Or contact us using the form below.


Program Details


Spectrio is the official music provider for Cricket Wireless and has created custom blends of "hit" music - branding it as "Cricket Wireless Radio"


Cricket Radio is a licensed in-store music and messaging solution that is corporate approved and required for Cricket Wireless dealers. Following are the details of the program.

MONTHLY SERVICE: Only $17.99 per location per month with 12 month service agreement. 

PLUG-N-PLAY MEDIA PLAYER: Only $199.00 One-time fee. 

DO YOU NEED A SOUND SYSTEM? Spectrio recommends a commercial grade sound system. Below are the two recommended packages for flush mounted ceiling tile installations. It is not required to purchase the sound system from Spectrio.

DO YOU NEED THE SOUND SYSTEM INSTALLED? Spectrio provides nationwide installation services and can install the sound system. If you want the equipment, but don't want us to install it just let us know. 

2 SPEAKER DROP CEILING INSTALLATION
  • $322 - Without Installation + Taxes, Shipping and Handling 
  • $531 - With Installation + Taxes, Shipping and Handling 
  • $745 - With Media Player Installation + Taxes, Shipping & Handling 
  • Breakdown
  • Qty 2 X 8" In ceiling 70v speaker W/Brackets (Commercial Grade): $70.00
  • Qty 1- 20w Commercial Amplifier: $172
  • Qty 1- 18/2 Speaker Wire: $80
  • Installation: $209

4 SPEAKER DROP CEILING INSTALLATION
  • $407 - Without Installation + Taxes, Shipping and Handling 
  • $666 - With Installation + Taxes, Shipping and Handling 
  • $880 - With Media Player Installation + Taxes, Shipping & Handling
  • Breakdown
  • Qty 4 X 8" In ceiling 70v speaker W/Brackets (Commercial Grade): $140.00
  • Qty 1- 20w Commercial Amplifier: $172
  • Qty 1- 18/2 Speaker Wire: $95
  • Installation: $259

Radio Audio Demo

The GRRID 3.7 Demo

Currently, Cricket Corporate has approved 2 stations available to choose from, along with corporate messaging designed to make the most out of every customer experience.
Service is provided through a player that connects directly to your amplifier.
Cost associated with program: player $199 (on-time fee), monthly music services $17.99 per location per month with a 12 month service agreement.
The service includes licensing, production, messages and music, all for one low monthly price.

Installation Details



NEED A SOUND SYSTEM? Spectrio recommends a commercial grade sound system. Below are the two recommended packages for flush mounted ceiling tile installations. It is not required to purchase the sound system from Spectrio.

DO YOU NEED THE SOUND SYSTEM INSTALLED? Spectrio provides nationwide installation services and can install the sound system. If you want the equipment, but don?t want us to install it just let us know. 

2 SPEAKER DROP CEILING  INSTALLATION

$322 - Without Installation + Taxes, Shipping and Handling 
$531 - With Installation + Taxes, Shipping and Handling 
$745 - With Media Player Installation + Taxes, Shipping & Handling 

Breakdown
Qty 2- 8" In ceiling 70v speaker W/Brackets (Commercial Grade): $70.00
Qty 1- 20w Commercial Amplifier: $172
Qty 1- 18/2 Speaker Wire: $80 
Qty 1- Installation: $209

4 SPEAKER DROP CEILING INSTALLATION
$407 - Without Installation + Taxes, Shipping and Handling 
$666 - With Installation + Taxes, Shipping and Handling 
$880 - With Media Player Installation + Taxes, Shipping & Handling 

Breakdown
Qty 4- 8" In ceiling 70v speaker W/Brackets (Commercial Grade): $140.00
Qty 1- 20w Commercial Amplifier: $172
Qty 1- 18/2 Speaker Wire: $95
Qty 1- Installation: $259

******************
INSTALLATION QUOTE ASSUMPTIONS

* Free and unfettered access to the work site
* Pricing is per store unless specifically stated otherwise
* Electrical outlets are within 3 feet of equipment being installed
* Network equipment is installed and operational
* Spectrio equipment will be installed in the same room and within 6 feet of the IT equipment
* Installation of sound system and Spectrio player to occur during the same visit.
* Work to be completed during normal business hours.
* Ceiling is drop tile less than 12? high.
* Speakers are not plenum rated.
* Pricing does not include any specific local permits
* Non-union pricing. Union required locations will require a custom quote.

Cricket Wireless Radio FAQ


What is Cricket Wireless Radio?
The programming reflects the Cricket Wireless brand and enhances your customers' experience, all without unwieldy equipment or undesirable audio content. It is licensed in-store ambiance at its best, with custom Cricket messaging, created by Cricket HQ, to educate employees and the customer, maximizing every transaction/purchase/interaction. 

This is the Corporate approved and managed program, and we are here to serve you.
What equipment is required?
A Spectrio media player for each location and an existing sound system (receiver/tuner and speakers). Our Media Player connects to any working amplifier and is simple and easy to connect in minutes. 

The player does not actively stream during the day, saving valuable bandwidth. It does not use satellites so there is nothing to mount on the building and no worries of interrupted service due to bad weather. This high quality digital audio player offers customization and control as well as a being a customer and employee communication tool.
Why choose Cricket Wireless Radio over other music options?
It's truly an EASIER business music solution!
Plug us in; then enjoy the entertainment, as well as knowing your customers and staff are satisfied!

The content is screened and monitored!
The screened music and Cricket Wireless generated messages allow you to play music for your customers without worrying about offensive content.

Music licensing fees are included!
BMI, ASCAP, SESAC, AVALA, HFA fees are covered according to content, so you don't run the risk of getting a hefty fine for each store that's playing music unlawfully.

You get consistent BRANDING!
Every day, all day, the customized music and messaging optimizes your brand experience!

ADVANTAGES

    Over CDs or iPod
  • It is illegal to play copyrighted CDs or iPod music in your store
  • CD or iPod sound quality and volume can vary from song to song
  • CDs require handling, storage
  • The songs can become repetitious
  • Cricket Wireless Radio guarantees that all music and messages/ads are appropriate and chosen specifically to support your brand

    Over satellite radio
  • Unlike satellite radio, Cricket Wireless Radio doesn't require an external antenna, which can be difficult to install and must face in a specific direction
  • Our media player receives continuous data from a broadband connection, providing great, static-free sound regardless of location, obstructions, or weather conditions
  • Because satellite radio isn't customizable, it's littered with DJ chatter, promos, and other distractions that aren't focused on your brand

    Over local broadcast radio
  • You will NEVER be hit with a huge per-store fine for playing copyrighted music
  • Cricket Wireless Radio is customized to work for your brand without rambling DJs, inappropriate content, competitor ads, or other distractions
Is it possible for me to install the media player on my own?
Yes! All you need is a sound system and internet connection. The media player comes with an RCA Audio cable to plug into the sound system. 

If you do need a sound system installed or want to trouble shoot an existing system, we also facilitate nationwide installs and repairs if needed.
How long does it take to get my media player?
It can take up to 10 days, so do not delay your order. Expedited shipping is available, but discouraged and will have an additional cost.
How long is the warranty for the media player?
The warranty is for the initial term of the licensing agreement, which is 12 months.
What is the length of your agreement?
12 (Twelve) months.
How and when do I pay for service?
We offer both Credit Card and Echeck (ACH) for payment methods. If you need to bill stores individually please let us know. We can easily organize this for you.
Who do I contact if I have a problem?
CUSTOMER CARE & TECHNICAL SUPPORT
Toll Free: 888-807-6863
E-mail: customercare@retailradio.biz

BILLING & ACCOUNTING
Toll Free: 888-807-6863
E-mail: billing@retailradio.biz
How do I sign up for Cricket Wireless Radio?
We tried to make it super easy! Just click here to Get Started.
Any other questions?
Please e-mail cricket@retailradio.biz.

Licensing Compliant


What every business owner needs to know about playing music in their store!

Why Do I Have to Pay Royalties?
The short answer to the question above is: Because the law says you do. But, clearly, some further explanation is needed as to why, for example, a merchant has to pay to play radio music in his or her store, when playing the radio or listening to tapes at home or in one's car is "free".

The long answer starts with the United States Constitution, which gives Congress the power to grant patents and copyrights. The Copyright Law of the U.S. today gives copyright owners the exclusive right to publicly perform or authorize performance of their works.

Given the broad scope of the protection given copyright holders and those assigned their rights, anyone whose business in one way or another performs music for its customers or members should be aware that they may be called upon by one or more of the major performing rights organizations to license the performance of copyrighted works in their respective repertories. Buying a license from one performing rights organization, say BMI, does not protect a business from liability for unauthorized performance of songs in ASCAP's or SESAC's repertories.

A list of places and events at which licensing could be required includes, but is not necessarily limited to: restaurants, bars, clubs and hotels where live or recorded music is played; shopping malls; stores that play broadcast or recorded music; spas, gyms or other sites that offer exercise to music; trade shows; conventions; dance studios; skating rinks; private clubs or fraternal organizations; offices and stores that use "music on hold" for telephone customers; sports teams; colleges and universities; amusement parks; bowling centers; and the Internet.

A business person should consult with an attorney about any questions as to whether the music he or she plans to play publicly is exempt from liability for royalty payments.
Who Is Responsible for the License?
The proprietor of the business in which the copyrighted music is performed is liable for any infringement of copyrighted music in his or her place of business. Technically, everyone responsible for an infringing performance can be sued as an infringer, including musicians and independent contractors. However, when copyright owners sue, they often go after the owner of the establishment rather than anyone who actually gave the unauthorized performance.

If a business contracts for a service that "pipes in" background music, either by providing tapes or transmitting to subscribers' premises through radio or satellite special equipment, the service, which collects its fees from subscribers, is responsible for obtaining the appropriate licenses; unless the establishment itself charges for admission, in which case the owner must obtain the licenses.
How Are License Fees Determined?
ASCAP and BMI operate under federal consent decrees that prevent them from charging discriminatory fees for licenses. While an organization's fee schedules and methods of fee computation may differ, each treat like entities alike. BMI, SESAC, and ASCAP maintain standard fee schedules for different classes of businesses and organizations that set out the basis for fees and from which businesses can determine their cost of an annual license. These organizations have different rate schedules for various industries. For specific information, contact them at the addresses listed.
What Happens If I Don't Get a License?
Failure to obtain a license to perform copyrighted music publicly is copyright infringement under the copyright law. The infringer is subject to a civil suit in federal court. Sanctions against an infringer can include an injunction and the copyright owner's actual damages, as well as the infringer's profits, or "statutory damages" of up to $30,000 for each copyrighted song performed without a license (up to $150,000 if the infringement is willful). The infringer can also be required to pay the copyright owners' legal fees. The law further provides for criminal sanctions against those who willfully infringe on a copyright for commercial advantage or private gain.
Will BMI, ASCAP, or SESAC Contact Me If I'm Playing Music?
New technologies, pastimes, and merchandising techniques have been accompanied by the performance of music in nontraditional places such as malls, aerobic studios, restaurants and all types of retail establishments. Performance rights organizations have responded to this development by contacting more and more businesses that regularly use music in an effort to educate them to the rights of copyright holders and to assure that their members are paid for the playing of their copyrighted works.

It is true that, because of the difficulty of monitoring the millions of performances of copyrighted music taking place every day, royalties are not paid by every small and large business. But, given the changes in the commercial use of music, business owners should not be surprised if they are contacted and offered music licensing agreements by ASCAP, BMI, and SESAC representatives-either by mail, phone or in person.
Why Businesses "Pay to Play"?
Whether played as background or used to impart a special ambiance, music has become an essential part of many modern retail and service businesses. But the use of such music programming is almost never free. Below are important points regarding why businesses buy a license from a performing rights organization:.

  1. The majority of music a business plays is protected by copyright law
  2. Music copyright holders have the constitutionally created and federally protected right to demand royalties for public performances of their music, whether by live musicians, recordings, or broadcasts
  3. The legal rights given to music copyright holders under the copyright law are substantially the same as those given to authors or creators of literary works, dramas, choreographic works, films, pictures, graphics, and sculptures
  4. More than 85% of all fees collected by the two largest performing rights organizations are paid to composers and publishers as royalties for the performance of their copyrighted works
For more information
Anyone with questions about performing rights organizations, their license agreements, or rights and responsibilities under the United States Copyright Law should contact their attorney or the following organizations of the offices below:

BMI
10 Music Square East
Nashville, TN 37203
800.925.8451
www.bmi.com

SESAC
55 Music Square East
Nashville, TN 37203
800.826.9996
www.sesac.com

AMERICAN SOCIETY OF COMPOSERS, AUTHORS AND PUBLISHERS
2675 Paces Ferry Road, SE, Suite 350
Atlanta, GA 30339
800.505.4052
www.ascap.com

U.S. COPYRIGHT OFFICE
202.707.3000
www.lcweb.loc.gov/copyright

Music is so common and widespread in our culture that frequently many of us take for granted the right we have (or think we have) to play it. Most people fail to realize that a legal license is required by law to play any copyrighted music.

RETAIL RADIO LLC
1401 El Camino Ave Suite 240
Sacramento, CA 95815
888.807.6683
www.retailradiousa.com

New Client


  • Step 1

    Company and Client Info

  • Step 2

    Location(s) info

Company Info:

Contact Info:

Store Number - Store Address

Ship To Info:

Ambiance


Music For Your Business...Because Music is our busniess

We don't believe in generic "background" music. We create "foreground" music - the perfect in-store radio station your customers will love. People notice the music as soon as they step inside a store - and if they like it they'll stay longer and spend more. That's our goal for your business. We design your custom radio station with your customers in mind. We provide in-store music from top recording artists. Whatever mood you want to create - fun, relaxing, energizing or other - we provide the in-store music your customers will appreciate.

With our in-store music services, we'll work with you to create your radio station! We provide:
- Music programmed with your customers in mind
- Promotion of your company's name, brand, and messaging
- Control (you decide what music is played, rather than employees)
- Regular updates to the music, to keep it relevant to your business
- A unique station for each region of the country you operate in
- Easy-to-use management tools (see your Account Specialist for details)
- Programming for specific hours (see your Account Specialist for details)

Technology


Player Security

Spectrio players are designed to be secure. The players will not respond to any external access attempts or protocols other than a ping request. The player will only initiate connection with preset Spectrio servers. All content is pulled only from the known servers by the player and is authenticated by the player before use. The Spectrio player passes the Payment Card Industry (PCI) compliance requirements and tests.

Requirements Checklist

  • Cat5 Network Connection
  • DHCP, or pre-supplied Static IP
  • HTTPS (Port 443)access to servers
  • NTP Access to time.nist.gov
  • RCA input on amplifier
  • Less than 20MB/night average bandwidth

Network Requirements

Firewall Rules

The player uses secure HTTPS (Port 443) to call out to our cloud servers. If the network has a firewall, port 443 HTTPS access to our servers must be allowed. Wherever possible please use add firewall rules based on Host Name as opposed to IP addresses to minimize future changes.

Hostname Port IP
player.grrid.biz 443 64.49.225.205
diag.grrid.biz 443 64.49.237.176
content.grrid.biz 443 166.78.41.34
auth.api.rackspacecloud.com 443 50.57.5.55
storage101.dfw1.clouddrive.com 443 174.143.184.158 - 174.143.184.160
storage101.ord1.clouddrive.com 443 173.203.3.30 - 173.203.3.31
video.grrid.biz 443 104.130.145.231 (Video Players only)

2-Zone Audio Player

4.5 x 4.5 x 1.4" 1.5 lbs.

Less than 4W power consumption

WiFi Advanced Audio Player

2-zoneWifi support, LCD interface.

6.25 x 3.75 x 2.2" 1.5 lbs.

Less than 4W power consumption

Digital Signage Player

1 Video zone + 2 Audio zones.

7.5 x 7.5 x 2.6" 4 lbs.

12W power consumption

NTP Time Server

To maintain accurate time, access to an NTP time server (time.nist.gov) or a customer supplied time server is required.

HTTPS Proxy support

Players can optionally be configured to use a companies HTTP proxy server if desired.

DHCP to obtain network configuration

Spectrio players use DHCP to automatically obtain network configuration. If DHCP is not supported, a static IP configuration can be pre-loaded before we ship the players.

Bandwidth Requirements

This is not a streaming solution that requires a constant internet connection. Players continue to play even if connection is lost for several days. Bandwidth usage for a typical player averages under 20MB/night. Players are pre-programmed to transfer content outside of store hours, automatically stagger their transfer times. Customizable bandwidth throttles and download windows are available ensuring the players would never exceed the specified bandwidth.

Audio Requirements

Standard audio amplifier

The player outputs line level stereo or mono audio. It can also be configured to output 2 distinct mono channels.

Control and Customization


GRRID 2.0 Demo

GRRID 2.0 Home Page:

Changing Stations Demo

Changing Rotations Demo

Changing Messages Demo

Player Status Demo

GRRID 2.0 Stations:

Creating a custom station

Scheduling a station

GRRID 2.0 Messaging:

Manage Messaging

GRRID 2.0 Rotations:

Schedule Silence - Muting Music

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If you have any questions about your account please contact customer care at 888-807-6863. The final step to process your order is to setup a payment method. Please click the button below to complete the final step of the ordering process.
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